Returns & Exchanges
At TimeScape, we want you to be completely satisfied with your purchase. If your fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Place the unworn items with original tags attached into the original packaging and secure it with the provided prepaid shipping label.
- 3.Drop Off Shipment
Take your package to any authorized courier location or schedule a home pickup through our returns portal.
- 4.Receive Refund or Exchange
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.