Returns & Exchanges

At TimeScape, we want you to be completely satisfied with your purchase. If your fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online portal and enter your order number and email address to select the items you wish to return.

  • 2.
    Prepare Your Package

    Place the unworn items with original tags attached into the original packaging and secure it with the provided prepaid shipping label.

  • 3.
    Drop Off Shipment

    Take your package to any authorized courier location or schedule a home pickup through our returns portal.

  • 4.
    Receive Refund or Exchange

    Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.